Frequently Asked Questions
Who are you?
South Australian Picture Theatres and Drive-Ins is published by 136 Creative Pty Ltd, an independent publishing house based in rural Victoria, Australia.
136 Creative produces books and creative projects that focus on storytelling, place and lived experience. Looking Back is our history imprint, dedicated to documenting and preserving local and regional histories through carefully researched publications.
Our other imprints include:
Early Bird Publishing
Focused on children’s books, Early Bird Publishing creates thoughtful, engaging stories for young readers — with an emphasis on imagination, learning and connection.
OUTLouD Publishing
OUTLouD Publishing is dedicated to LGBTQIA+ stories, celebrating identity, lived experience and diverse voices across fiction and non-fiction.
OUTside The Lines Publishing
OUTside The Lines Publishing supports neurodivergent voices, creating books that reflect different ways of thinking, learning and experiencing the world.
Outside:In Publishing
Outside:In Publishing focuses on biographies and life stories, sharing personal histories that offer insight, reflection and connection.
The Calm Mind Studio
The Calm Mind Studio publishes metaphysical and wellbeing-focused works, centred on mindfulness, calm, reflection and inner balance.
Ordering & Pre-Orders
We release our books first through pre-orders on this website. Once the pre-sale period has finished, copies are then supplied to bookstores. This approach supports independent publishing and helps us manage printing and distribution responsibly. Pre-order items are clearly marked on the product page and include an estimated delivery timeframe. These dates are provided in good faith and may be subject to change.
When will my pre-order be delivered?
Estimated delivery dates are listed on the product page at the time of purchase.
As these projects involve research, design, and printing, timelines may occasionally shift. If there is a significant delay, we will keep customers informed by email.
Do you take payment for pre-orders straight away?
Yes. Payment is taken at the time you place a pre-order.
If a pre-order cannot be fulfilled, you will receive a full refund.
Postage
Where do you post?
We currently post within Australia. Please contact us for international shipping options.
How much is postage?
Postage costs are calculated at checkout and are based on your location and the size/weight of your order.
How long will postage take?
Postage times vary depending on your location and whether you choose standard or express post. Once dispatched, most Australian orders arrive within standard Australia Post timeframes.
You’ll receive a confirmation email once your order has been sent.
Refunds & Returns
Do you offer refunds?
Our goods come with guarantees that cannot be excluded under Australian Consumer Law.
You are entitled to a refund, replacement or repair if an item:
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Is faulty or defective
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Is significantly different from its description
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Does not do what it is reasonably expected to do
Do you accept returns for change of mind?
No. We do not offer refunds or exchanges for change of mind.
This includes ordering the wrong item, no longer wanting the product, or finding it cheaper elsewhere.
What if my item arrives damaged or incorrect?
Please contact us within 7 days of receiving your order, including:
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Your order number
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A brief description of the issue
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Clear photos showing the damage or problem
We’ll assess the issue and arrange a replacement or refund where required.
What is After The Feature?
After the Feature is our mailing list — a quiet place for the stories that linger after the lights come up.
Subscribers receive occasional emails with:
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Archival finds
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Behind-the-scenes notes
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Project and book updates
We don’t email often, and you can unsubscribe at any time.
How do I unsubscribe?
Every email includes an unsubscribe link at the bottom. You can opt out at any time.
Submitting Stories & Photos
Can I submit a story or photograph?
Yes – we invite people to share memories, stories, or photographs connected to cinemas and drive-ins. You can upload them here.
How will my submitted content be used?
If you submit content (including photos or stories), you give us permission to use it in connection with our projects. This may include:
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Books and publications
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Websites and digital platforms
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Social media
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Promotional or archival material
Where practical, we aim to acknowledge contributors.
If you don’t want your content used this way, please don’t submit it or contact us before doing so.
Website & Privacy
How is my personal information handled?
We take privacy seriously. Personal information is handled in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Full details are available on our Privacy Policy page.
What platforms do you use?
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Shopify for online purchases
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Mailchimp for mailing list communications
Both platforms handle data in accordance with their own privacy policies.
Contact
How can I get in touch?
If you have a question that isn’t answered here, please contact us via email or on our Facebook Page. We’re always happy to help.